NYK Logistics in Australia

A “Fortune 500”company, NYK Logistics enjoys the full support and investment offered by our parent company NYK Line.

Through our continuous improvement programs NYK Logistics will meet even greater quality-performance standards in 2004 on behalf of our customers.

As a single source provider of all your supply chain management needs, NYK Logistics can simplify your processes and reduce your costs whilst improving customer service and productivity.

Motivated, dedicated personnel
Flexible, tailored, scalable solutions
Continuous improvement programs
“One Stop Shop” - single source provider
Commitment to service excellence
Quality accreditation to ISO 9001-2000
World class information systems
Expertise and experience in interface with external systems
High level service at competitive rates
Solutions designed to suit your requirements
National, accredited EDI functionality
Warehouse configurations to suit your requirements
Home deliveries throughout Australia
Contractual relationships with transport companies
E-services to include PODs, KPI suites*, alerts and more
Integrated, national customer service centre
Consolidation – local, national, global
National presence with facilities in all major capitals
State-of-the-art security systems
Freight security
Cross Docking
Event logistics
Dedicated fleet
Management of sensitive, fragile product
Temperature controlled environments
Mission critical delivery management
Labelling and pricing
Stock takes
Contractual adherence to delivery on time and in full
Total Logistics Solutions – pre consolidation from country of Manufacture to retail or home delivery across Australia
Dedicated, established, managed reverse logistics
National network of operations with standardised procedures
Web enabled returns logging system, fully integrated with the NYK Logistics Transport Management System (TMS) and our Customer Service operations
Build-to-purpose customer process and control systems
Returns status tracking, incorporating warranty returns
Service Level Agreements across all logistics operations
Escalation and resolution processes inbuilt into system