A “Fortune 500”company, NYK Logistics enjoys the full support and investment offered by our parent company NYK Line.
Through our continuous improvement programs NYK Logistics will meet even greater quality-performance standards in 2004 on behalf of our customers.
As a single source provider of all your supply chain management needs, NYK Logistics can simplify your processes and reduce your costs whilst improving customer service and productivity.
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Motivated, dedicated personnel |
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Flexible, tailored, scalable solutions |
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Continuous improvement programs |
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“One Stop Shop” - single source provider |
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Commitment to service excellence |
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Quality accreditation to ISO 9001-2000 |
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World class information systems |
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Expertise and experience in interface with external systems |
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High level service at competitive rates |
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Solutions designed to suit your requirements |
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National, accredited EDI functionality |
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Warehouse configurations to suit your requirements |
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Home deliveries throughout Australia |
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Contractual relationships with transport companies |
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E-services to include PODs, KPI suites*, alerts and more |
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Integrated, national customer service centre |
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Consolidation – local, national, global |
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National presence with facilities in all major capitals |
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State-of-the-art security systems |
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Freight security |
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Cross Docking |
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Kitting |
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Event logistics |
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Dedicated fleet |
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Management of sensitive, fragile product |
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Temperature controlled environments |
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Mission critical delivery management |
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Labelling and pricing |
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Repacks |
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Stock takes |
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Contractual adherence to delivery on time and in full |
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Total Logistics Solutions – pre consolidation from country of Manufacture to retail or home delivery across Australia |
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Dedicated, established, managed reverse logistics |
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National network of operations with standardised procedures |
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Web enabled returns logging system, fully integrated with the NYK Logistics Transport Management System (TMS) and our Customer Service operations |
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Build-to-purpose customer process and control systems |
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Returns status tracking, incorporating warranty returns |
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Service Level Agreements across all logistics operations |
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Escalation and resolution processes inbuilt into system |
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